Product Support

Product Support

L&T provides unmatched value to customers, from recommending the right fleet of machines for projects, to supporting these machines to attain higher productivity and uptime at optimum operating and maintenance costs. What’s more, we have always been known to be a customer-friendly organisation, offering 24/7 support with advanced tools and techniques.

Service Centres

L&T Service Centres located at Nagpur, Pune, Kanchipuram, Durgapur and Bahadurgarh (near Delhi) are equipped with modular bays and comprehensive facilities to provide value-added services to customers, which include:

  • Full/Annual Maintenance Contracts
  • Repair & Maintenance Contracts
  • Site Support Agreements
  • Rebuilt Assembly Exchange Programmes
  • Customised Services

Genuine Parts

L&T’s Central Warehouse at Nagpur supports customers across India and is backed by Parts Depots at strategic locations. Genuine parts of the highest quality are supplied with exact fit and function, enabling longer machine service life. L&T sources all its parts through its principals, Komatsu Limited, as well as from an established vendor base that meets stringent quality criteria.

Training Facility

We believe in the importance of good training, to empower people with varied skills and enabling them to take up bigger challenges. L&T’s Training Centre at Kanchipuram imparts training to customers and dealer personnel on operation and maintenance of machines and parts management.

Dealership Network

L&T’s nationwide network of authorised dealers provide product support and quality service 24/7. With offices spread across territories, the dealers have quicker access to customer sites and help in improving machine uptime.

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